Is delivery really free?

For all orders within the UK, we provide free Royal Mail delivery. There is no paid priority option, as it isn’t needed. Every customer receives the same fast, careful service. We carefully prepare each order and dispatch it as soon as it comes in. Once your parcel is on its way, you will receive a tracking number by email so you can follow it to your doorstep. Delivery times may vary slightly depending on your location, but our promise is simple: we ship quickly, and you don’t pay for delivery.

How long does the delivery take?

Order processing takes 1 to 3 business days . Once your order has been shipped, the estimated delivery time is 7 to 14 business days , depending on the destination country or region. During periods of high demand or due to customs procedures, delivery times may be slightly longer.

Want to know where your package is?

Want to know where your package is? Simply enter your tracking number in the "Track Your Order" tab on our website to follow your order and view the latest shipping updates. 🚚

How can I make sure it will fit me properly?

Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own. If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!

How are our pieces made?

Each piece begins as a sketch at our worktable, where we take time to shape ideas, select fabrics, and refine every detail. Once a design feels just right, it moves into careful production to bring it to life. Before any item is sent out, we make sure it reflects the quality and thought behind every design. It’s our way of ensuring that ever piece carries the care, craftsmanship, and attention we founded this brand on.

Can I return a product?

Yes, you may request a return within 14 days of receiving your order, provided that the product meets the conditions outlined in our Returns Policy .

What should I do if my order arrives damaged or incorrect?

If you receive a damaged or incorrect product, please contact us as soon as possible via email. Our customer service team will be happy to help you find an appropriate solution.